Unified

COMMUNICATIONS

Virtual Team Collaboration

Unified Communications refers to integrated telephony and collaboration applications.

UCCaaS provides the building blocks for remote teams to collaborate virtually, utilizing Virtual Team Best Practices to maximize their effectiveness while globally distributed.

EMPOWERING TEAMS TO CONNECT AND COLLABORATE

Unified Communications (UC) refers to the integration of various communication tools and platforms into a single unified system.
It combines real-time communication services, such as instant messaging, voice and video conferencing, with non-real-time communication services like email, voicemail, and video conferencing.

Device Integration

Vendor solutions like Microsoft Teams Phone seamlessly integrates with Teams, allowing users to make and receive calls directly within the Teams interface, eliminating the need for separate calling applications.

UC Meeting Rooms

UC Rooms are collaboration spaces integrated with apps like Microsoft Teams and equipped with video conferencing interactive displays for high quality, easy-to-use video conferencing for hybrid meetings.

Selecting the right combination of applications and devices empowers your team to work from anywhere in the modes they prefer. The integration of communications and collaboration is a key dynamic to enable a smooth employee experience, like the Zoom Workvivo suite.

Metaverse

Worlds

Unified Communications provides the building blocks for enabling the Future of Work, virtualizing the office environment in new, innovative ways to enhance team collaboration.

Applications like Microsoft Mesh provide a cloud-based platform that enables users to create and join virtual reality experiences from anywhere in the world.

Industry Insights

An ongoing series of Unified Communications implementation best practices.

Read the UC article series.

Unified Communications (UC) refers to the integration of various communication tools and platforms into a single unified system.
Reimagine flexible work and transform spaces with AI. Now available through Teams Premium.
Workvivo is an ‘Employee Communication platform’ designed to build natural, meaningful bonds between teams, allowing companies to reach and engage their employees everywhere.
Solution Guide

Unified

Communications

A detailed guide to UC solutions, covering technology, implementation best practices and vendor capabilities.

Combined with partner services and solutions the suite can be extended to meet the needs of the smallest and largest organizations.

Devices and Telco Integration

Collaboration applications like Microsoft Teams can be connected to telephony providers to route calls, and to desktop and mobile devices.

Ai Copilots

AI is integrated throughout UC apps, where it can enable productivity boosting features like automated meeting notes, smart agendas and real-time transcriptions.

Workflow Apps & Plugins

Through plugins and customizations UC capabilities can be programmed for business process automations, integrating communications into customer and enterprise workflows.

Solutions and Services

A comprehensive UC solutions guide detailing managed service models, application set up and configuration services, third-party plugins and telephony and conferencing devices.

Support Community

Our user community provides an online collaboration space
for peer networking, e-learning and expert support.

Directory

Listings of UCC Partners who specialize in
this Solution Capability.

The 8×8 Phone App is a powerful tool that integrates seamlessly with Microsoft Teams, enhancing communication and collaboration within the platform.

Neat is a leading provider of innovative devices specifically designed for popular video conferencing platforms like Zoom and Microsoft Teams.

Verizon’s vision of the future of work embraces digital transformation and the power of Unified Communications with Microsoft Teams.

We can support your adoption of Unified Communications.

Unified Communications Solutions

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