Zoom

Solutions Guide and
Partner Services

Microsoft MSP

Partners Selling Guide

Microsoft Managed Service Provider solutions, for Azure and 365 ecosystems.

Zoom is synonymous with virtual team working, offering a product suite spanning simple meetings through advanced contact center solutions.

The objective of this Accelerator is to provide MSP leaders with a clear, actionable framework to select high-value service offerings and build the operational capability required to deliver them profitably at scale.

Managed Service Opportunities

We dissect the highest-velocity, highest-margin opportunities inside the Microsoft 365, Azure, and Power Platform ecosystems—everything from Intune & Autopilot managed services to emerging AI and data services.

Automation Platform Capabilities

We examine the vendor solutions, platforms, and architectures that allow MSPs to automate onboarding, provisioning, monitoring, security, cost optimization, reporting & support across the entire Microsoft portfolio.

Library Resources

Downloads: Executive Guide | Business Plan. These provide a high level briefing and a template to develop your market strategy.

Partner Services and Solutions

Zoom Collaboration Platform

Zoom is synonymous with virtual team working, offering a product suite spanning simple meetings through advanced contact center solutions.

Virtual Meetings

Host or join virtual meetings with ease, with high-quality video and audio capabilities, screen sharing, chat, and recording options, enhancing collaboration and productivity.

Webinars and Classes

Host large-scale online events, such as conferences, seminars, and training sessions. Zoom also integrates with e-learning systems, making it easy to schedule and manage classes.

Contact Center

Set up virtual contact centers that enable agents to handle customer inquiries and support requests remotely, using features like call routing, IVR and real-time analytics.

Presentation Download

Our Solution Guide provides an overview of Digital Sales capabilities, and how to apply them to your organization.

Unified

Collaboration

Zoom offers a Unified Collaboration Platform that can underpin a 'Future of Work' enterprise strategy, blending video communications, social collaboration and business applications.

Zoom is a powerful unified collaboration platform central to The Future of Work.

Zoom Best Practices

An ongoing series of Zoom adoption and implementation best practices.

One of the key factors contributing to Zoom’s success is its extensive partner ecosystem, which consists of various partners offering complementary solutions to enhance the Zoom experience.
With the increasing popularity of online education and remote learning, Zoom has become one of the most widely used platforms for conducting virtual classes.
With its robust features and integrations, Zoom enables contact centers to enhance customer interactions, improve agent productivity, and streamline operations.

Directory

Listings of Partners who specialize in
UCCaaS and offer channel programs.

Neat is a leading provider of innovative devices specifically designed for popular video conferencing platforms like Zoom and Microsoft Teams.
Class adds teaching and learning tools to Zoom and makes the virtual classroom feel like a real classroom.
twine for Zoom integrates seamlessly into your existing Zoom account and enables you to easily create more advanced and engaging breakout rooms.

Need help and support to adopt Zoom for your teams?

Zoom Support Services

News & Insights

Industry news and strategic insights, and update reports for this accelerator

Read the article series.

Designed specifically for Microsoft Cloud Solution Providers (CSPs), Work 365 addresses the chaos of manual workflows, billing discrepancies, and fragmented systems, enabling partners to focus on what truly drives growth.
Augmentt unveiled Intune Autopilot, a bold, automated wizard that standardizes and streamlines Microsoft Intune management across every client environment.
How One Partnership Is Quietly Killing the Old-School Virtual Desktop and Making Hybrid Work Actually Work.

Directory

Listings of Partners who specialize
in Microsoft Security enablement solutions.

With inforcer you can manage Microsoft’s ever-evolving security tools and policies across multiple tenants with ease.
Augmentt offers a multi-tenant platform for Microsoft 365 security services that allows MSPs to manage multiple clients from a single dashboard, streamlining operations and improving scalability.
Hornetsecurity equips MSPs with cutting-edge tools to secure Microsoft 365 environments while streamlining operations and reducing costs.

Support Services to adopt and implement this Partner Capability.

Partner Accelerator Services

Back to top button